Portman Street does not capture and store any personal information about individuals who access this website, except where you voluntarily choose to give us your personal details or by enquiring about or ordering any of our services.

In these latter cases, Portman Street is the ‘data controller’ of this information and means that Portman Street decides what your personal information is used for, and the ways in which it is processed. The legal basis on which Portman Street processes your personal information is to enable the performance of a contract with you to supply the merchandise you order.

What information we collect Why How long do we keep this for
Your name To process your order, take payments, and for order related communications Your personal details are stored for 8 years from the date of the last transaction
Address information including telephone number To process your order, to take payments and for order related communications Your personal details are stored for 8 years from the date of the last transaction
Email Address To process your order and for order related communications Your personal details are stored for 8 years from the date of the last transaction

We will not share your personal data with any 3rd parties.

What is a Cookie and why do we need to use them?

Cookies allow us to automatically identify you so that we can identify the items you wish to purchase, and to identify where the order is to be delivered. When you Login or press ‘Add to Basket’ or on the item page your computer will automatically be issued with a Cookie.

We like most companies, use Google Analytics to track and compile reports on website activity, based on user activity. Google Analytics uses Cookies (which are small text files placed on your computer) to compile this information

Can I opt out of cookies? 

Yes. There are a number of options available. You can set your browser either to reject all cookies, to only allow “trusted” sites to set them, or to accept only those cookies from those websites which you are currently on.

However, please note – If you do delete or block all cookies, some features of our website, such as remembering your login details or allowing you to place an order, will not function as a result.

Allowing us to create a cookie does not give us access to the rest of your computer and we will not use cookies to track your online activity once you leave our site.

Portman Street sends cookies from this website in order to provide persistent session management and only monitors the IP addresses of visitors to assess which pages are the most popular. These IP addresses are not linked to any personal data so that visitors to our website remain anonymous.

Your rights and more information

If you have any questions about how we handle your personal information, or you wish to find out about your rights you can contact our IT Services If you raise a concern with Portman Street about the way it has handled your personal information and you are dissatisfied with our response, you are entitled to lodge a concern with a supervisory authority. In the UK, the supervisory authority is the Information Commissioner’s Office (ICO).

California Privacy Rights

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please send an email to

Children's Privacy

WeLoveThis is not directed at children under 13 and we do not knowingly collect any personal information from children under 13. If you are not 18 years of age or older, you are not authorized to use a Credit Card to purchase from us but may use other legal payment methods; always obtain permission from a parent or guardian first. If you have knowledge that a child under the age of 13 has submitted personal information to us, please email

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